Privacy Policy

Privacy Policy

Addison Wines is committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure under the General Data Protection Regulation (GDPR)

 

We will never sell or rent your personal information to third party marketing organisations

Any questions regarding this Policy and our privacy practices should be sent by email to sales@addisonwines.com or by writing to

 

Addison Wines

Cedar Court 19&20

Halesfield 17

Telford

Shropshire

TF7 4PF

 

Who are we?

Wm Addison (Newport) Ltd – Wine Merchant and Importer.

 

How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete the contact form, when you complete the site registration form, purchase a product from our store or engage with other forms.

 

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, telephone numbers

Your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions

 

How will your information used?

  • To contact you regarding queries raised in the contact form & emails
  • To process and deliver orders
  • To notify you of changes to our services
  • To send you communications that may be of interest to you including promotions

GDPR specifies a number of lawful basis that we may process personal information, note that we may process your personal information using more than one lawful basis depending on the specific purpose for which we are using your information.

 

Legitimate Interests Basis

One lawful basis is called ‘legitimate interest’. We may process your information if:

  • We have a genuine and legitimate reason and we are not harming or overriding

any of your rights and interests

 

Sharing information

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process delivery and send you mailings).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

We may transfer your personal information to a third party if under a duty to disclose or share your personal data in order to comply with any legal obligation.

 

Retaining Information

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity

 

Security precautions in place to protect the loss, misuse or alteration of your information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account risks involved in the processing data.

The data you provide to us on our website is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Cookies

Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your basket.

 

 

Your Data Protection Rights

Under certain circumstances you have rights under data protection laws in relation to your personal information.

  • The Right to be Informed
  • The Right to Access – You can request a copy of the information we hold.
  • Right of Rectification – You can update or amend the information if it’s incorrect
  • The Right to Erasure – You may request us to delete personal information if there is no legitimate reason for us to hold onto the data
  • The Right to Object – You may object to the processing of your information for marketing purposes
  • The Right to Restrict Processing – You can request that we stop / suspend using your information
  • Right to Portability – You may request the information for transfer
  • The Right Not to be Subject to Automated Decision Making & Profiling

 

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this via email or call customer services 01952 686500

Send an email to sales@addisonwines.com